In the long take this week, I try out a contrarian point of view on personal finance chatbots. Trim, a savings chatbot, just withdrew support from Facebook Messenger. While lots of other chatbots are still invested in conversational banking, what could we take away from the counterfactual of chatbots failing to get B2C traction? What is the impact on the rest of the platform wars waged by Amazon, Google, and Tesla for connected homes, cars, and the Internet of Things?
Anyone watching Fintech over the last decade has recognized an increasing shift of power from product manufacturers to the platforms where those products are sold. In the case of Amazon, Google, and Facebook -- finance is just a feature among thousands of others. I've made this point since 2017, when Amazon launched lending into its platform. Brett King has been a bit more generous in the categorization, calling the shift "embedded banking". This means that banking products are built into you life's journey, not accessed in a separate customer center location. The financial API trend is a tangible symptom of this vector.
Let's make a collective decision to see the glass as half-full. While physical banking (7,000 US branches gone during 2012-2017) and employment in the sector (425,000 jobs lost since 2013) has been contracting, digital commerce, banking, and investment management have been growing. Even DFA is finally giving in and lowering fees on their $600 billion institutional mutual fund family. Of course, Fintech has been a slow and gradual transformation, not a rapid disruption. We can make a choice to bemoan the loss of the past, or a choice to express an excitement for the future and participate in its making. Which side are you on?
In the long take this week, I revisit decentralized finance, providing both an overview and 2019 update. The meat of the writing is the following long-range predictions for the space in the next decade -- (1) the role of Fintech champions like Revolut and Robinhood as it relates to DeFi, (2) increasing systemic correlation and self-reference in the space, which requires emerging metrics for risk and transparency, and (3) the potential for national services like Social Security and student lending to run on DeFi infrastucture, (4) the promise of pulling real assets into DeFi smart contracts and earning staking rewards, and (5) continued importance of trying to bridge into Bitcoin. Here's to an outlandish 2020!
Why are high valuations bad? You've heard me talk about how the trend of Fintech bundling, and the unicorn and decacorn valuations led by SoftBank and DST Global, are creating underlying weakness in the private Fintech markets. Of course, they are also creating price compression and consolidation in the public markets (e.g, Schwab/TD, Fiserv/First Data) across sub-sectors. But public companies are at least transparent and deeply analyzed. Private companies have beautiful websites, charismatic leaders, and impressive sounding investors. Often when you look under the hood, it's just a bunch of angry bees trying to find something to sting.
