U.S. based growth investor, Motive Partners, recently opened their European hub in Canary Wharf, London as they see the market as one of the epicenters of financial services; this is the latest sign that London has not lost their attractiveness since Brexit; a few additional reasons for being a destination include experience with the new open banking regulations and the Financial Conduct Authority (FCA) has been very supportive of fintech. Source.
JoinedNov. 30, 2016
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Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.
UK based digital bank Revolut launched disposable card numbers form within the app; the disposable nature of the number can help to reduce card fraud, one of the main areas of financial fraud; the move is part of a wider trend in banking to make the online shopping experience more secure and tailored to millennial customers; Revolut also allows users to freeze/unfreeze cards and disable functions like contactless and swipe payments. Source.
One of China’s largest online lenders has shelved their IPO because of the regulatory crackdown on online lending; the FT reports that Lufax is waiting until the China Banking Regulatory Commission (CBRC) required online lenders to apply for a license; the current thinking is the government will approve licenses in April, though the time frame could be a bit longer; Lufax wants to ensure they get it right instead of rushing to be first. Source.
UK based digital bank OakNorth reported an annual profit of $149mn, becoming the first digital bank to do so; in their second year of full operations the bank has seen their loan book triple in size and deposits double in size; Rishi Khosla, OakNorth chief executive, told the Financial Times, “we build them for profit and on strong foundations so as you grow you’re scaling a real business rather than what happens to a lot of fintech where you just keep building for top-line or number of customers, but don’t necessarily have the strongest business model.” Source.
The CFPB handles more than 84 thousand debt collection complaints in 2017; consumers also downloaded advice on settlement negotiations more than 800 thousand times; "From now on we will be working closely with the FTC to enforce the FDCPA while protecting the legal rights of all in a manner that is efficient, effective, and accountable,” acting Director Mulvaney said in a press release reported by American Banker; the CFPB and FTC filed more than 14 enforcement cases as a result of collections last year. Source.
The UK Chancellor of the Exchequer Philip Hammond will announce the creation of a task force focused on cryptocurrencies; the task force will include the Treasury, the Bank of England, and Britain's financial watchdog the Financial Conduct Authority; the task force will help manage the risk surrounding cryptocurrencies and better understand how blockchain technology can be implemented. Source.
Punjab National Bank in India recently was the victim of a fraud that cost the bank more than $2bn; some have argued that if the system in which the bank used was on the blockchain the fraud would not have happened or it would have been detected quickly; banks still operate on systems that don’t always connect or still involve a lot of paper; enlisting blockchain will help to make the process more efficient, transparent and safe; when this could be implemented is a different question as banks have started testing the new technology, it has yet to be widely adopted across the globe in banking. Source.
Ping An Insurance has seen their market value double in the past year due to new business and their growing affiliate brands; online lender Lufax is valued at more than $18.5bn and Ping An Good Doctor is valued at more that $5.4bn; their growing portfolio is getting investors to ask if they are really an insurer or are they a technology company. Source.
Digital only banks have certainly attracted the attention of incumbents as they look to keep up with customer experience innovation; in the past year banks like Chase, RBS and others have started creating their own digital only brands; the digital only banks have been able to more easily create online marketplaces for products, better options for traveling and mobile workers and they have made the customers a part building the experience; this more nimble, quicker way of building has put pressure on big banks to keep up as many sizable banks have many layers of compliance and process to build. Source.
HSBC is looking to leverage AI to predict how customers might redeem rewards points; the bank is looking to market specific offerings to the person so they get a tailored experience; the bank has partner with Maritz Motivation Solutions who uses technology to suggest categories to cardholders based on their likeliness to redeem the rewards; with so much competition in the market the bank knows they need to better tailor their experience to the different types of customers they have. Source.