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Increasing demand for customer efficiency means stakeholders will reap the benefits of increased automation.
Lemonade provides part two of its 2016 Transparency Chronicles with statistics on its first quarter in the market; notes some positives and negatives including confusion around marketing the firm as a peer-to-peer insurance provider; says they are an artificial intelligence and behavioral economics company or a tech company doing insurance; highlights from the first quarter include: average homeowners and renters premiums of $165.5; 123 homeowners policies; 63% of customers 25 to 34 years old; males accounting for the majority of customers at 76.5%; a claim managed in three seconds by artificial intelligence. Source
According to ThreatMetrix, digital fraud has been costing insurance companies approximately $250 billion annually in recent years; data from ThreatMetrix also reports that fraudsters have compromised over five billion personal identities, 1 in 10 insurance accounts are fraudulent and 3% to 5% of all claims in the US are fraudulent which adds approximately $400 to the cost of a family's insurance per year; with these statistics, development in advanced fraud solutions is also becoming important for insurtech; machine learning and artificial intelligence (AI) are the main drivers behind many of the industry's fraud detection solutions and the AI capabilities are expected to gain even more traction as additional solutions evolve. Source
NYC-based, insurance software provider Namely has obtained $50 million in Series D funding; the company offers software services for human resources, payroll and benefits; its services are targeted for small to medium-sized businesses with 50 to 2,000 employees; they have recently been enhancing their software services to offer new features including daily employee interactions and company news feeds. Source
One, Inc. has announced the closing of a Series B funding round which raised $20 million for the firm; the Series B funding follows a Series A funding round in 2014 and brings total capital raised to $36.7 million; investors in the Series B funding round included AXA Strategic Ventures, MassMutual Ventures and H&Q Asia Pacific; over the past three years the company has tripled its annual revenue and quadrupled its number of customers; offers a full Software-as-a-Service (SaaS) platform that provides for all the core functions an insurance company needs; provides solutions for both new market entrants and large insurance providers seeking new technology platforms; it plans to use the new capital to add products and business lines as well as for global expansion. Source