LendIt USA 2017

There is a worldwide problem in that not enough people have access to financial opportunity in underserved markets; at LendIt USA 2017 we hosted a panel that focused on impact investing and opportunities for the underserved in financial services; panelists discussed the size of the market, how technology has helped to close the gap and why they feel that investing with their hearts and wallets is the better way to go; the discussion talked through the difference between regular investing and impact investing, as well as what investors look for when an opportunity presents itself; technology has allowed for low to middle income families to have a better understanding of their daily financial health and to expect better services; the panel also touched on the risks involved in certain markets, how to assess potential investments in emerging markets and how the local regulatory bodies can play a role; looking at investments beyond the financial return has helped communities around the world and this looks to be a trend that is on the rise. Source

Celent is a research and advisory firm to mid and large sized banks, credit unions and technology providers; the company partnered with FI Navigator to present data on mobile app adoption in banking; we know what the historical channels of branches, contact centers, ATMs, internet and mobile are all about; mobile is becoming an omnichannel platform for both bankers and customers spanning branches, contact centers and ATMs which Bob Meara explores in his presentation; shares that half of retail customers aren't using digital channels, concerns from consumers about digital and mobile channels, and other data about mobile adoption. Source

Rachel Schneider discusses a new way of thinking about the financial lives of Americans; suggests that many of the models are out of date; Schneider worked with a research project called US Financial Diaries which worked with 235 families to learn about every dollar that they spent, borrowed, saved, earned, and more; through the research they understood these families on a much deeper level to understand the 'why' behind financial decisions; Schneider shares many interesting data points including income and spending spikes in the lives of Americans; highlights the opportunities for fintech companies in the US. Source