Video banking and interactive teller machines are moving from a nice to have to a must have in the current...
U.S banks closed more than 1700 branches in the year dated June 2016 to June 2017, one of the largest drops on record; more than half of U.S. customers still prefer opening an account at a a branch, when compared to the UK market which shows more than half of customers would rather open accounts digitally; leading vendors like NCR and Diebold have seen revenues drop with the branch products pointing to a decline in the importance of the branch; while branches are still looked at as important to U.S. banks bottom line the trend still points to less branches and more digital in the coming years. Source.