The Spanish lender is going through a digital transformation as it looks to better serve their customers; through the five year $700 million global deal Santander plans to leverage IBM’s services in AI, blockchain and big data; they will use IBM Watson in order to improve customer experience, improve employee productivity and enhance branch advisors; Santander’s bank infrastructure will transition to a hybrid, multi cloud environment with the help of IBM and will also use IBM DevOps and IBM API Connect to launch applications faster. Source
