In the latest Tearsheet podcast, the Chief Product Officer of Earnest, David Green, talks about the impact of the pandemic on the student lending business and what’s new at Earnest; while a large number of people on the student loan refinance side of the business sought out forbearance as that three month period expires they are now seeing almost 75% of those people returning to make payments; they have been working to increase financial literacy among their customers with education and a checkout workflow with a simulator so they better understand exactly what they are signing up for; they have also adopted co-signing on the loan within the product. Tearsheet.
