One of the trickiest circumstances for banks and credit unions during the pandemic was how to get high speed internet access to employees working from home; according to research consumers without access to broadband could range anywhere from 42 million to 162 million; as stores with internet access shut alongside everything else even the workaround for employees disappeared; some institutions paid to add broadband for their employees and some stopped allowing people to work from home due to constraints on broadband availability; adding broadband might start becoming a part of the benefits package, with work from home being considered in the long term ensuring people have access to reliable internet is necessary; institutions could also help to build access in their communities as part of their philanthropic work, giving back to the community in this way could help the bank long term is ways they have not yet considered. American Banker.
