While announcing earnings for Q3 Wells Fargo and Bank of America both revealed how important digital channels are to their bottom line; BofA saw mobile banking users jump 11 percent, mobile usage grew at 19 percent and digital payments grew 9 percent in the past year; Wells Fargo saw digital usage grow 2 percent and digital sessions grow 6 percent; the digital trend shows how much banks businesses are changing. Source.
News Roundup
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JPMorgan Chase and Wells Fargo announced their earnings late last week and digital channels continue to be a growing force at the banks; JPMorgan Chase saw a 13 percent jump in active mobile customers to over 30 million; Wells Fargo’s growth was not as pronounced at 3 percent to over 21 million active mobile customers; this points to a broader industry trend where according to Business Insider’s Mobile Banking Competitive Edge study 83 percent of respondents use mobile banking; some recent trends the study has also seen include more attention to security, mobile transfers and users asking for more advanced features. Source.
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Banks are integrating automation to help improve cost pressures yet competition from fintech companies continues to increase; professionals believe the market's fintech revolution will transform the industry and lead to greater automation, consolidation and fintech partnerships; banking automation appears to be one leading factor banks are focusing on as they analyze the market's competitive challenges; automation, blockchain and new technologies are all important topics being discussed at this year's World Economic Forum in Davos. Source
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Socure has added $13 million from a funding round led by Flint Capital; Socure provides software as a service solutions that increase customer acceptance and reduce uncaught fraud; according to Flint Capital Partner Sergey Gribov, "The company supplements market deficiencies in which current identity verification solutions fall short, including millennials, who largely avoid the use of credit, or abroad, where credit systems don't exist at all." Source
The Wall Street Journal reports on the prevalence of digital investment risk in China; notes 5,700 firms registered with the Association of Shanghai Internet Financial Industry; provides examples of losses from companies including Cosun and Shanghai Kuailu Investment Group. Source
The largest online small business lender in the US is now PayPal...