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Customer service
Opinion
·Jul. 21, 2022

Walk it, then talk it: Thought leadership conveys authentic customer service success

Customer service-driven thought leadership in fintech is the opposite of fake news, addressing what's real in a company's efforts.
Read Full Story
Opinion
·Jan. 20, 2016

Will the Real Marketplace Lender Please Stand Up?

[Editor’s Note: This is a guest post from Michael Mann and Margot Laporte. Michael Mann is a partner in the Washington, D.C....
Read Full Story
interoperability concept with icon set with big word or text on center vector illustration
Opinion
·Jun. 6, 2023

How the payment industry can help grow global trade in the face of rapid change

With a volatile backdrop, companies trading internationally want to future-proof their payments and their ability to deliver for shareholders.
Read Full Story
Computer servers
Opinion
·Jul. 21, 2022

How blockchain-powered Byzantine Fault Tolerance protocols are unclogging rusty banking pipes

The solution lies in blockchain-powered protocols that increase transparency and efficiencies while handling compliance for workflows.
Read Full Story
Open Lending Featured Image
Opinion
·Jun. 16, 2023

Capturing unfulfilled automotive loan potential

Open Lending's latest research, "Loans Within Reach: Lending Enablement Benchmark 2023," surveyed 95 automotive lending leaders at U.S. financial institutions to understand their current challenges and how technology is helping them adapt.
Read Full Story
Opinion
·Nov. 9, 2021

The Next Big Thing in Fintech: Teen Banking

There are more offerings today for kids and teens to get started managing their finances.

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Silver Bitcoin, bit coin online digital currency frozen in the blue ice. Concept of block chain, crypto market crash. Frozen crypto money, depreciation
Opinion
·Apr. 20, 2023

A guide to e-commerce cryptocurrency: What you need to know

Cryptocurrency offers e-commerce merchants some benefits, from ease to convenience to security.
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Finance Strategy And Risk Management. Opportunity Leadership Challenge
News
·Mar. 23, 2023

Strong compliance and rigorous risk management can help, not hinder, growth

In this context, founders must decide when and how to invest in risk management infrastructure. Every dollar earmarked for controls comes at the expense of a dollar that could be devoted to what is more commonly thought of as revenue-generating activity.
Read Full Story
Different people at a pedestrian crossing with social heart icons and likes in the city. People at a zebra pedestrian crossing - a lot of pedestrians in an overcrowded city on a sunny day.
Opinion
·Nov. 2, 2022

Why dynamic segmentation is the future of retail banking

Today, it is evident that a homogenized, static engagement and service strategy across all retail banking customers does not work.
Read Full Story
Opinion
·Jan. 3, 2022

The seven 2021 fintech trends that will shape 2022

There are a number of fintech themes coming out of 2021 that will have a dramatic impact on the industry in 2022. Here are our top seven trends: Buy now pay later, fintechs going public, overdraft fees, embedded finance, cash flow underwriting, CBDCs and Web3.
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