This guest post discusses the importance of human-centric customer service in high-tech industries like fintech
Interested in sharing an op-ed? Review our op-ed submission guidelines.
Get started
Banks must find a way to optimize the digital customer experience while simultaneously ramping up security.
The rapidly changing landscape of finance has translated to an excessive amount of pressure being placed on financial directors and their departments.
Lenders can provide small businesses with highly competitive services by switching from manual data collection to open finance-enabled technology.
In a world where user experience is do or die, fintechs lose wallet share and loyalty due to mistakes around frontend design and development.
I believe there is an opportunity for a leading fintech or bank to develop a super app for finance. Here are 20 things I would like to see included.
Spend a week in the San Francisco Bay Area and you won’t even come close to being able to visit...
Colorado passed a law this week that could have a dramatic effect on the ability of fintech lenders to do business in the state.
·
In today’s rate-shopping environment, it is important for Americans to be able to accurately compare credit products and make the best possible decisions for their financial future.
Lending Club has emerged as one of the largest peer to peer loan marketplaces in America. It promises a fast...