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Benjamin Franklin face on USD dollar banknote with red decreasing stock market graph chart for symbol of economic recession crisis concept.
Opinion
·May. 19, 2023

Banking — back to the brink

Despite some recovery, the reality is most banks have not been generating a sufficient return on equity to cover their cost of capital.
Read Full Story
Opinion
·May. 28, 2024

Synapse is a huge black eye on the industry but let’s not paint all of fintech with the same brush

While Synapse collapse is in the news a lot right now, this is a reminder that not all fintech is created equal. Let's not forget that there are many fantastic innovations that have come out of the rise of fintech.
Read Full Story
Opinion
·Dec. 14, 2021

Highlights from LendIt Fintech LatAm 2021

The Latin American fintech community gathered in Miami last week for the third annual LendIt Fintech LatAm event.
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Artist rendering of AI
Opinion
·Aug. 26, 2022

Serving Gen Z demands alternative data, AI to foster more inclusive credit decisioning

Over $70 trillion in wealth transfer is in motion, underscoring the need for institutions to invest in serving the needs of younger consumers. 

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Customer service
Opinion
·Jul. 21, 2022

Walk it, then talk it: Thought leadership conveys authentic customer service success

Customer service-driven thought leadership in fintech is the opposite of fake news, addressing what's real in a company's efforts.
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Diverse Male and Female Warehouse Inventory Managers Talking, Using Laptop Computer and Checking Retail Stock. Rows of Shelves Full of Cardboard Box Packages in the Background.
Opinion
·Jun. 20, 2023

SMEs need better access to financial expertise

SME-focused fintechs are better known than banks as sources of advice and guidance on financial matters, such as cash flow management.
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3d illustration of a brand name with the letter a shaped like horseshoe magnet. Metallic word over black background. Concept of brand awareness
Opinion
·May. 16, 2023

How brands can reinvent loyalty with embedded finance

With competition for consumer attention fierce, the best businesses are looking to embedded finance to innovate existing loyalty strategies.
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Fintech customer service
Opinion
·Jul. 12, 2022

Great Customer Service is the Best Fintech Marketing

This guest post discusses the importance of human-centric customer service in high-tech industries like fintech

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Opinion
·May. 17, 2021

No, Financial Services is Not a Shrinking Industry

I was reading the Financial Times over the weekend and I came across this article citing a banking analyst’s perspective...
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Computer servers
Opinion
·Jul. 21, 2022

How blockchain-powered Byzantine Fault Tolerance protocols are unclogging rusty banking pipes

The solution lies in blockchain-powered protocols that increase transparency and efficiencies while handling compliance for workflows.
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