All Insights|Future Nexus
fintechaiOctober 25, 2016

Bank of America Launches AI Bot for Financial Wellness

The new digital assistant is launching inside the Bank of America mobile app next year and will be named Erica; the bank is looking for the tool to help customers better understand their spending habits and offers different ways to stay financially fit; Erica will use artificial intelligence and predictive analytics to help customers make payments, check balances, save money and pay down debt.  Source