Bank of America Looks to Expand Small Business Reach

Sharon Miller, head of Bank of America’s small business banking, sat with TearSheet to talk about hiring, technology and what’s next for small businesses; the bank has been aggressively hiring small business bankers, who they see as small business consultants as well; they continue to innovate on the branch side and through their digital channels; the interview also covers customer expectations, challenges they face and what’s next for the bank. Source.