All Insights|Future Nexus
fintechJanuary 23, 2020

Chase Ranks Best for Mobile Deposits in New Report

According to the 2020 Mobile Deposit Benchmark Report by Cornerstone Advisors JPMorgan Chase ranked as the best experience; 54 percent of mobile banking customers used their banking app to deposit a check and 52 percent said this feature was the most important banking feature; 66 percent of millennials and generation X use mobile deposit as their preferred method of depositing checks; According to the report, “Chase climbed its way to the top by improving not only its customer experience but also its policies—specifically, its limits and, most importantly, check retention time.”; mobile deposit right now is the driving feature to determine whether or not consumers are happy with a bank’s mobile app. Forbes