All Insights|Future Nexus
fintechDecember 16, 2016

Digital Banking is Forcing Continued Branch Closures at UK Banks

Leading UK consumer organization, Which?, has published new research showing in the last two years 1,045 branches have closed; HSBC has closed 27% of branches, Lloyds has closed 14% and Co-operative Bank has closed 53% of branches; the banks have said the rise of digital banking has moved their customers away from in person branches; while the move to digital banking is continuing, research by Bain also shows that 40% of global customers would consider a new bank if their branch was closed.  Source