Digital Channels Becoming Essential to Big Banks

While announcing earnings for Q3 Wells Fargo and Bank of America both revealed how important digital channels are to their bottom line; BofA saw mobile banking users jump 11 percent, mobile usage grew at 19 percent and digital payments grew 9 percent in the past year; Wells Fargo saw digital usage grow 2 percent and digital sessions grow 6 percent; the digital trend shows how much banks businesses are changing. Source.