Earnest’s David Green on the Impact of the Pandemic on Student Lending

In the latest Tearsheet podcast, the Chief Product Officer of Earnest, David Green, talks about the impact of the pandemic on the student lending business and what’s new at Earnest; while a large number of people on the student loan refinance side of the business sought out forbearance as that three month period expires they are now seeing almost 75% of those people returning to make payments; they have been working to increase financial literacy among their customers with education and a checkout workflow with a simulator so they better understand exactly what they are signing up for; they have also adopted co-signing on the loan within the product. Tearsheet.