fintechMay 31, 2018
Lessons from the Starbucks Mobile App for Payments Companies
More than 20 million customers use the Starbucks mobile app for payments at least once every 6 months, that is better adoption than Apple Pay, Google Pay or Samsung Pay; TearSheet looks at 4 lessons these payments companies can take from Starbucks; adding loyalty incentives to customers who pay with the app, match payments with customer habits; make the experience consistent and use customer data to personalize their experience. Source.