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Capital One
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Capital One

cybersecuritymicroeconomicsphilosophy
·Aug. 5, 2019

Losing our Sacred Data – how to make sense of Capital One, Equifax, and Facebook

Capital One recently suffered a data breach resulting from poor security practices that exposed 100 million credit card applications and accounts. They expect the breach to cost the company $150 million. Two years back, Equifax lost 140 million identities, again from poor security practices. At the time, I said that according to GDPR this should cost them $150 million. They have since settled for about $600 million -- though some of that seems to be in-kind services coverage like free credit monitoring (lol!). Separately, Facebook has settled for a $5 billion fine associated with the Cambridge Analytica privacy "breach".

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FintechNews RoundupUSA
·May. 2, 2019

Banks are Becoming More Comfortable with the Cloud

Banks have started to come to terms with the importance of the cloud and what it means to their business;...
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FintechNews RoundupUSA
·Jan. 30, 2019

Marketing Budgets at banks Jump as Competition Heats Up

Capital One spent 81 percent more on marketing in Q4 2018 than it did in Q4 2017 and Discover’s marketing...
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Peer to Peer Lending
·Nov. 20, 2018

PeerIQ’s Q4 2018 Lending Earnings Insights Report

PeerIQ released their Q4 2018 Lending Earnings Insights Report which points to a number of themes showing the economy is strong...
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FintechNews RoundupUSA
·May. 18, 2018

Capital One Partners with Foursquare for targeted marketing

Capital One is piloting a marketing program to push location based offers to customers; the program is meant to help...
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FintechNews RoundupUSA
·May. 13, 2019

Credit Card Earnings, Regulatory News and Consumer Credit

In this week’s PeerIQ Industry Update they cover the slowing growth rate of consumer credit which points to consumers being...
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EuropeFintechNews RoundupUSA
·Feb. 25, 2019

Global Banks Making AI Major Priority

Artificial intelligence has been a hot term in finance the last few years and now global banks are making it...
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FintechNews RoundupUSA
·Jan. 25, 2019

Security Lapse Causes Exposure of Millions of Mortgage Documents

More than 24 million mortgage loan documents were exposed online after the vendor OpticsML, who works with banks, had their server...
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Peer to Peer Lending
·Aug. 15, 2018

Use Cases and Trends in Artificial Intelligence for Financial Services

Artificial intelligence (AI) is everywhere these days as more companies look to automate repetitive tasks to save money and reallocate...
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FintechNews RoundupUSA
·Mar. 12, 2018

Lessons Learned from Capital One’s Chatbot Eno

Capital One’s chatbot Eno just turned one recently and the bank talked about what they learned this past weekend at SXSW; Carla Saavedra Kochalski, director of conversational AI products, tells TearSheet “We saw there was a huge need to build something smarter and more conversational, not only for those types of experiences but to allow customer service through texting.”; the technology is still limited and in most cases customers still interact on a simple basis like asking for an account balance or approving a questionable transaction. Source.

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