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customer experience

Fintech Nexus Podcast
·Dec. 6, 2022

Fintech Nexus Live Podcast: Michael Tambone, VP, Strategic Services, Epsilon

Michael Tambone, VP of Strategic Services, Epsilon, joined Todd Anderson, Chief Content Officer, Fintech Nexus, to discuss rethinking customer experiences during a downturn.
Read Full Story
FintechUSA
·Jun. 16, 2020

How Stash Uses Data to Build Next-Gen Financial Products

Stash has quickly become one of the hottest fintechs and the company has seen continued success during the current pandemic;...
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FintechNews RoundupUSA
·May. 12, 2020

Digital Banks Well Positioned for Success Post Covid

The current pandemic has upended the financial services industry more in the last two months than fintech has in the...
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FintechNews RoundupUSA
·Feb. 14, 2019

Key Lessons Banks Can Learn from Uber and Amazon

As financial services continues to become more digital there are a number of lessons they can take from leading companies...
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FintechNews RoundupUSA
·Jun. 24, 2019

Customer Demands Drive Digital Experience Across Industries

Whether you’re in banking or work for an entertainment giant customers look for a certain quality when it comes to...
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Fraud/Identity
·Jan. 22, 2024

Innovating Customer Experience in the Face of Digital Fraud

In an era where digital fraud is on the rise, trust becomes the cornerstone of customer relationships. Learn how to enhance customer experience without sacrificing security in this new white paper.
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FintechNews RoundupUSA
·Jan. 8, 2019

Five Fab CX Trends That Will Lead Banking’s Digital Transition

The world is making new demands on business, and banking services are no exception. Fintech companies in particular have discovered...
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Analyzing payments analytics
Payments
·Feb. 13, 2024

Analyzing Payment Analytics: Quantum Leaps Beyond the Swipe 

There is a treasure trove of data within a payments flow. By understanding payments analytics fintechs and banks can transform the user experience.
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