In their fifth biweekly performance report dv01 analyzes the latest performance data for the online lending sector as well as...
Lenders’ delinquency strategy must be rooted in an “empathy-first” model to support customers in experiencing hardship. Customers in distress need support and resources, not shame.
In the latest issue of their biweekly loan performance report dv01 shares that total impairments in online lending have fallen...
When delinquencies rise there is one way to encourage payments: personalized payment links