The new client house branch will allow retail, business and private banking customers to enjoy coffee and receive personal service; “A client house to me should feel like home,” comments Erik Van Den Eynden, CEO of ING Belgium, to Banking Technology; the branch has all the banks’ typical functions and meeting rooms complete with screens for video conferencing; the company will attempt to open about 15 by end of 2020. Source.
Open banking is facilitating innovation across the banking sector and ING has plans to use it for voice automated artificial intelligence services; the bank's vision includes voice automated banking services through devices such as Amazon Alexa and Google Home, where digital assistants can pay bills and provide personalized advice through voice prompts; the bank is seeking to utilize new concepts being developed in Europe and has invested EUR800 million ($945 million) in a digital transformation. Source
With the advent of open banking ING says they see themselves more as an intermediary within a financial services marketplace;...
A study of around 15,000 consumers in 15 different countries by Dutch bank ING found that the British are wary...
The pilot occurs after a successful proof of concept in September with BNP, Commerzbank and ING; they hope to expand later this year with more banks, credit insurers and enterprise planning and logistics providers; they are looking to address risk mitigation, payables finance and receivables finance; “The technology ran fast and smoothly and the positive results showed us we are on the right track and ready to take the next step by entering into a pilot," said Ivar Wiersma, head of innovation at ING Wholesale Banking, to CoinDesk. Source.
During a panel discussion at LendIt Europe in London representatives from leading incumbent lenders Lloyds Banking Group (LBG), ING, BBVA, HSBC, and Barclays discussed the challenges faces in the new digital world; topics discussed include cultural transformation, more power in the customers hands and trying to stay on top of the latest tech trends. Source.
In the transaction on the blockchain platform, Credit Suisse and ING swapped securities totaling €25 million using the HQLAx Corda collateral lending application; doing transactions in this way increases regulatory transparency, reduces systemic and operational risk and helps companies manage capital efficiently. Source
Forbes partnered with market research firm Statista to measure the best banks in more than 20 countries by surveying more...
Leading Dutch bank ING is looking to take advantage of the possibilities of open banking with two new initiatives; in...
A new report by Dutch bank ING says 69 percent of consumers expect their bank to provide the latest technology...