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FintechNews RoundupUSA
·Apr. 13, 2020

Adapting Contact Centers During the Coronavirus Crisis

Recently LendIt Fintech held a webinar titled “COVID-19 Planning for Fintech – 5 Ways to Maximize Efficiency with At-Home Agents”;...
Read Full Story
News Roundup
·Dec. 15, 2020

White Paper: STIR/SHAKEN Set to Shake up Contact Centers

Contact centers should be on high alert for coming changes starting June 30, 2021. The FCC’s new STIR/SHAKEN standards are...
Read Full Story
News Roundup
·Apr. 13, 2020

Adapting Contact Centers During the Coronavirus Crisis

By now many companies have instituted work from home policies and have worked through the challenges associated with this shift....
Read Full Story

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