According to TechCrunch, scammers are using Zelle to take advantage of customers; a seller of a product who is attempting to defraud customers will ask a customer to pay using Zelle instead of PayPal; many users are not aware that Zelle does not provide some of the same buyer protections that PayPal has been known for; Zelle is more similar to Venmo for transferring money to those you trust. Source
Consumers have submitted hundreds of complaints about the p2p payments app because they are unable to sign up or access money that was sent to them; the reason behind the issues is Zelle’s security structure is very similar to that of a bank; if something doesn’t match perfectly or the users bank is outside the Zelle network then its possible they will not be able to sign on; Zelle initially launched inside their bank network only, but in September they launched their stand alone app and thats when the issues began; the company is looking at improving the process but says they will not compromise their security. Source.
In Austin last week American Banker hosted their annual Digital Banking Conference where banks of all sizes gathered to discuss...
US Bank saw a 104 percent increase in Zelle transactions the past four months and a 50 percent increase in customer enrollment in the peer to peer payment offering; this is another success story for Zelle as they have seen significant usage in their product with $33.6bn in volume versus $14.8bn by Venmo; Zelle is integrated with over 40 banks and has reached over 85 millions users. Source.
Zelle is hoping to grow their B to C payments by more than 10 percent in 2018; the company already...
Zelle is seeing thousands of signups each day and last year saw $75bn in payments, but fraud has become a bigger problem for the company; fraudsters have used some weaknesses like inconsistent notifications when money is sent or received and the speed of transactions because the full posting happens later; they have also seen spoof emails or texts which trick customers into authorizing transactions to a fraudster, Zelle and the banks say they are working on improving the issues. Source.
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P2P payments app Zelle saw a 60 percent jump in volume during the 4th quarter, 40 percent of which came...
Welcome back to the Fintech Blueprint / Rebank podcast series hosted by Will Beeson and Lex Sokolin. Max Friedrich is a fintech analyst a ARK Invest, a public markets investment manager focused on disruptive technologies including autonomous tech, robotics, fintech, genomics and next generation internet. Max recently published a report on digital wallets, including Venmo and Square’s Cash App, which is available for download on ARK’s website. In this conversation, we explain why Cash App has seen exponential growth.