Whitepapers
Research, reports, and in-depth guides.
19 whitepapers
Estudio del verdadero costo del fraude en América Latina
Según el Estudio del verdadero costo del fraude – América Latina, realizado por Forrester Consulting por encargo de LexisNexis® Risk Solutions, 60 % de las organizaciones informaron un aumento del 5 % o más en los fraudes durante los últimos 12 meses. El fraude que aprovecha las tecnologías más nuevas, como el fraude de pago con códigos QR y el fraude de identidad sintética, se agrega a la carga y la complejidad de los tipos de fraude tradicionales. Esto tiene graves […]
Bridging the Loyalty Gap
Learn about the loyalty landscape in fintech and the key trends we’ve uncovered after surveying more than 4000+ consumers about their usage of fintech services, including Neobanking, Buy Now Pay Later, Open Banking, Embedded Finance, and Crypto.
Evolving Digital Fraud and the Insights Preventing It
Technology’s rapid advancement fuels the demand for digital experiences, with 64% of enterprise bank leaders noting an increase in customer expectations for quick, fully digital services. This digital shift, however, casts long shadows of fraud, challenging the integrity of online trust and security. The ongoing battle between technological innovators and fraudsters evolves in real-time, highlighting the necessity for robust countermeasures. Download the white paper today to understand how digital fraud’s past and present is crucial in developing strategies to safeguard […]
Reporte de Encuesta: Onboarding Digital en América Latina
Esta encuesta detalla los desafíos predominantes, incluida la prevención de usuarios falsos y la gestión de los crecientes costos de adquisición de clientes. También examina las diversas tecnologías utilizadas para detectar los riesgos de los usuarios. Estos datos son cruciales para las empresas en América Latina, lo que enfatiza la necesidad de un onboarding digital eficiente y seguro para seguir siendo competitivos y garantizar la confianza del cliente en un mercado cada vez más digital. Este informe revela: Los principales […]
Innovating Customer Experience in the Face of Digital Fraud
In an era where digital fraud is on the rise, trust becomes the cornerstone of customer relationships. Learn how to enhance customer experience without sacrificing security in our latest white paper. Download the white paper today to learn strategies that respond to the heightened risk of fraud and changing consumer behaviors in a way that prioritizes personalization, data privacy, and the overarching need for trust in a digital world. In this whitepaper, we discuss: • How to build trust in […]
Global Risk Decisioning Survey
We’ve surveyed over 300 global decision makers from a variety of financial services providers and fintechs to discover their key challenges and priorities in 2024 and beyond. Ready to see how your organization aligns? Get all of the insights now in our 2024 Global Risk Decisioning Surve In this whitepaper, we discuss: • Risk decisioning challenges • Customer management priorities • Confidence in the accuracy and flexibility of risk models • Effectiveness of fraud prevention and more
State of Fintech Latin America Report
The State of Fintech Latin America Report offers a glimpse into the thoughts, plans, and priorities of fintech professionals working in the region. Readers will gain a unique insight not only into the issues facing the fintech sector in the region, but the opportunities for collaboration, communication, education and investment. Access the free report.
The Threat of Serial Fraud
We’re in a new age of fraud. What started as undetectable fraud through digitization now sees industrial-scale reproduction and distribution via automation in serial fraud. Criminals exploit remote operations under fake identities, evading in-person risks. Learn how the digital shift of documentation brings opportunities for rapid customer onboarding but also unprecedented risks of onboarding fraud. In this whitepaper, we discuss: • The challenges that serial fraud creates for financial institutions and actionable steps that these organizations can take to safeguard […]
Aprende cómo las marcas más grandes del mundo detienen a los usuarios falsos
Desde el spam y las reseñas de productos falsas hasta sofisticadas y costosas estafas financieras, los usuarios falsos pueden causar estragos en tu ecosistema. Detenlos antes de que comiencen. Descarga nuestro eBook gratuito para aprender cómo… • Utilizar los datos que probablemente ya tengas para descubrir quién se esconde detrás de un número de teléfono• Crear una imagen detallada de los nuevos clientes durante el proceso de onboarding• Descubrir las últimas tácticas de fraude y cómo el score de reputación puede defenderte […]
Leverage Your Customer Conversations with GenAI to Drive Revenue
Traditionally, consumer finance teams like yours have worked off balances, payment histories, and third-party sources like credit scores to attempt to predict what will happen with your customers. But you don’t need to guess anymore. The conversations you have with your customers across phone, email, text, and chat contain invaluable information about their financial situations. When they tell you about changes like job losses or promotions, divorces or house-hunting, or their feelings about your business, custom-built generative AI can spot […]
5 Key Insights for Your Build vs Buy Decision
Navigating the fraud and risk landscape is seldom atop any fintech executive’s wish list. Yet, as fraud schemes evolve in complexity and scope, the critical importance of a robust risk decisioning platform is paramount to success. For forward-thinking leaders eyeing sustainable growth, investment in an integrated platform for managing fraud, credit, and compliance risks is no longer optional — it’s imperative. Are you prepared to make the shift from merely managing risks to foreseeing and mastering them? Are you ready […]
Advancing Fraud Protection with Global Network Intelligence
Transaction fraud is complex, ranging from friendly fraud to merchant collusion. E-commerce sales have exploded in the past two years accompanied by increased fraud. Nilson predicts credit card fraud losses to reach $36.1 billion by 2023, and financial institutions are looking for more accurate and effective solutions. Today’s market-ready AI is revolutionizing fraud detection. While acquirers are embracing AI to prevent transaction fraud there’s still room for improvement. Models trained on robust global data sets prove to be more effective–increasing […]
The Secret to Consumer Lending Success
The world of consumer lending can be full of barriers, like variable economic conditions, evolving technology, and fierce competition. Do you have the right tools to overcome them and provide your customers with world- class customer experience? Download the ebook today and reveal the secret to consumer lending across auto lending, mortgages, retail and point-of-sale, BNPL, and credit cards.
The Top 4 Trends Reshaping Consumer Lending
This ebook discusses these four trends and how financial services providers can leverage income and employment data in their digital experiences to remain nimble during evolving times. Lenders today must be in-tune with the ever-changing and evolving landscape of the consumer lending environment. Consumers want fast-paced transactions and a fair chance throughout a low-friction lending approval process, which may require lenders to go beyond the traditional credit score. Combining alternative data sets to capture a more comprehensive financial view of […]
AI Perspectives
2021 was marked by challenges to the global economy, but they were met with resilience. In the U.S., the GDP grew by 10% to nearly $23 trillion, and unemployment dropped to 3.9%. We showed that even in uncertain times, we can prosper through technological innovation. LendIt and Brighterion collaborated on our second annual survey sent to financial institutions and lenders to understand how they are investing in technology. Specifically, we wanted to understand how organizations are thinking about applying artificial […]
The Case for Cash
This whitepaper from Nova Credit, a fintech that unlocks opportunities for those historically excluded from the credit system and companies looking to serve them, highlights recent innovations in underwriting analytics, the need for lenders to improve their underwriting models to be more inclusive and how cash data in conjunction with credit data substantially improves the overall quality of credit risk assessment.
How Lenders Build Data-Driven Verification Processes
Discover how Financeit, Mitsubishi HC Capital Canada, and Spring Financial used Flinks to upgrade their data stacks and improve their verification processes. Lenders today are building increasingly complex financial data stacks. They’ve streamlined the way they access their customers’ financial information with IBV and data sharing. However, lenders of all sizes still struggle to turn the data they collect into meaningful, actionable information. Their current data stacks simply don’t allow them to verify their customers’ income, monitor transactions in real […]
79% Faster Account Opening Leads to Better Customer Experience
Fast-track legitimate customers with a 10-second onboarding. 97% of customers demand smooth, easy banking experiences – a tremendous growth opportunity in using excellent CX to stand out in a saturated marketplace.
The Outsized Role of Compliance in Fintech Hypergrowth
Research and insights in this report will help fintechs understand how risk management and measurement maturity relate to business growth. Study recent ‘unicorns’ like Brex, Paxos, and Chime and a critical observation surfaces: These companies even innovate in internal functions, including risk management. To explore this, LendIt and ComplyAdvantage recently collaborated on a market survey to assess fintech risk program maturity and to understand the risk process profiles of top performers. We also highlight paths to outperformance, including exploring technology, […]