One of the key components for open banking is being able to access data from other providers around the clock; Growth Street has alleged that HSBC was unavailable for 1,700 of the 2,000 hours in Q1 2019; the Open Banking Implementation Entity as well as HSBC have responded that Growth Street’s analysis is misleading and inaccurate though Growth Street’s CEO has refuted that claim; Growth Street’s numbers show a steep decline from the end of 2018 when uptime across high street banks was 95%; further data is provided in the article from AltFi. Source
