Writing a piece for Crowdfund Insider BankMobile’s Co-Founder, President and Chief Strategy Officer Luvleen Sidhu talks through the current banking makeover; new technologies like artificial intelligence and blockchain are becoming more prevalent; competition in the digital banking space is beginning to increase as banks look to close branches and move more focus online; banks are currently upgrading their cybersecurity defenses in the wake of the recent Equifax breach; these changes and more are happening now as banks better understand their customers and look to become more efficient. Source.
Goldman Sachs is currently in discussions to buy personal financial management app Clarity Money according to reporting by American Banker; they plan to roll the company in their Marcus brand; this is the latest move by the wall street titan to build out their consumer focus; Clarity Money uses AI to help consumers make better financial decisions by lowering bills, finding better credit cards and creating a savings account. Source.
BB&T announced last week that they were committing $50mn to fintech; the company plans implement what they are calling intelligent automation; plans include AI & machine learning, robotics processing automation, chatbots and virtual assistance & conversational commerce according to TearSheet; the company also announced they are looking at transforming branches and looking to move as much of their business to the cloud. Source.
UK based fintech firms helped push technology investment in the UK to all time highs in 2017; fintech firms accounted for almost half of the £3bn invested; leading fintech firms TransferWise, Funding Circle and Monzo helped push the investment number as they all raised significant rounds; Eileen Burbidge, Partner at Passion Capital, tells AltFi, “"It's a testament to our exceptional entrepreneurs that the UK tech sector continues to produce companies that are leading in the development of cutting edge technologies such as artificial intelligence and fintech.” Source.
After a number of high profile breaches in 2017 lenders are looking to better protect themselves against evolving threats; writing a column in Bankless Times Tom Donlea of WhitePages Pro looks at some key things online lenders can do to better protect themselves; lenders can start moving away from using social security numbers as a personal identifier, AI and machine learning will play a bigger role, more lenders will begin to bring fraud fighting in house and blockchain will become more widely adopted. Source.
A record number of Americans experienced identity fraud in 2017, that represents an 8 percent increase from 2016; according to a study by Javelin 16.7 million people were hit by identity fraud; the rate of increase for identity fraud has slowed from 2016 but Americans that were notified about a breach also went up 30 percent; fraud prevention has become one of the main topics in fintech and banking as companies look to leverage new technologies like AI and blockchain for solutions. Source.
Bank of America’s Cathy Bessant says the bank’s talent is just as important as the technology they implement; the bank plans to spend more than $600mn on cybersecurity alone and says to TearSheet, “Sometime’s theres a misunderstanding that cyber defense is somehow all technology, and it’s not,” she said. “It’s judgment and how to assess a threat and think about mitigation every single day.”; technology is not only making the bank more efficient but it has also forced the bank to retrain employees for new technology skills, making the bank stronger overall; the bank is making a big push into AI and currently has more than 80 patents related to the new technology. Source.
TD Bank is looking to boost their AI driven technologies by their recent acquisition of Toronto based Layer 6; Layer 6 provides AI powered prediction engine for data; Michael Rhodes, group head, innovation, technology and shared services, TD Bank, says to Banking Technology that AI has “potential to power a new generation of data-driven applications from personalized and real-time advice to predictive analytics that will shape the future of banking for millions of individuals”.; the deal represents the fourth AI focused move by the bank in the past couple of years. Source.
TD Bank surveyed 340 corporate treasurers and found that innovative technology is top of their mind for the coming years; 31 percent see automatics processes, 23 percent see blockchain and 15 percent see AI or robotics as the top disruptive technologies; while most respondents were keeping a close eye on technology there was 29 percent who said they would wait and see; seeing the results points to the fact that traditional finance professionals are starting to focus on technology changes, though not ready to fully jump in. Source.
Happy New Year everyone. As I do every year at this time I make a few predictions for the year...