Penny Crossman from American Banker digs into the various technologies that will eventually result into invisible banking; this is the concept that banking becomes something that happens automatically from automatic payments and savings to automatic loan offerings; it’s actually a concept that isn’t too far off and we’re already seeing movement in areas such as the internet of things, voice banking, financial wellness and banking as a service. An example with the internet of things is an initiative from ING with which is developing software allowing smart devices to make autonomous payments; when it comes to voice banking we will see an increasing amount of banking transactions through Alexa, Google Home and Siri; Crossman delves further into these concepts and the fintechs that are making progress. American Banker
