In 2011 Regions Bank started studying their customers usage of social media and how that might effect the bank’s interaction and understanding of them; they found household revenue of customers active on social media was 60 percent higher and household deposits of social media users was 76 percent higher than non social users; the bank has a social strategy that focuses on increasing loyalty, delivering customer service but most importantly driving revenue; Tearsheet interviewed Melissa Musgrove, head of social media at Regions Bank, about how they have evolved since 2011 with their approach to social media; they also discussed challenges faced inside the bank, what drives revenue and what keeps Melissa up at night. Source.
River Valley Bank is a $1.3 billion community bank based in Wisconsin and Michigan and they launched a new online...
In the early days at Charles Schwab Corp. the company was seen as a discount broker for amateurs and was...
American Banker put together a list of banks thinking outside the box during the current crisis to better help customers;...
It is not uncommon for Amazon to launch new products that subsequently become widely successful; one area where Amazon pulled...
Stash has quickly become one of the hottest fintechs and the company has seen continued success during the current pandemic;...
Brothers Patrick and John Collison have revolutionized how payments are transacted on the internet through their startup Stripe; source provides details on their backgrounds and the development of the business; reports on how the company has grown to provide services for more than 100,000 businesses and their new partnership with Amazon. Source
Minnesota based Sunrise Bank, like most other banks, needed to make some quick decisions about how they would lend Paycheck...
Yesterday the startup Tally announced their $50 million Series C round which was led by Andreessen Horowitz; the company is...
With the shift to work from home many banks are dealing with situations they might not have ever had to...