As we continue to hear more from the Office of the Comptroller of the Currency (OCC) about their new fintech charter, the question comes to mind: is the regulator taking the right approach?; fintech companies are beginning to disrupt many different facets of the financial system, coming up with a singular charter could be limiting and hurt innovation; the OCC has stated that this new charter from their point of view is just one of many options a firm can choose when looking at regulation; having regulators at every level think outside the box will help innovation overall and this also can help to discover an approach not yet seen. Source
A new report by the Council of Economic Advisers said cyberattacks cost the U.S. between $56bn and $109bn in 2016; the council's report represents between 0.31% and 0.58% of the 2016 U.S. gross domestic product being at risk; the financial sector had the biggest number of attacks seeing about 471 breaches in 2016; the report made an ominous statement on detecting threats saying, “Due to common vulnerabilities, instances of security breaches occur across firms and in patterns that are difficult to anticipate.” Source.
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There is a new trend occurring at big banks, CMOs are becoming the driving force behind the change in marketing and a cleanup in digital media ads; most people still use and trust banks, even after the financial crisis and the recent bad news of big fines or scandals; recently the focus in banking has shifted to customer experience and marketers have become as big a part of the product teams as they are of the marketing teams; customers are starting to expect their experience to be more personalized, focused and more impactful to their lives; marketers have moved beyond their role of storytelling and moved into a more active role on how to drive the best experience for the different customers. Source.