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artificial intelligence
·Sep. 13, 2023

AI ‘fit for the fraud fight’

'The real power is that AI can actually predict or detect patterns of behavior and suspicious activity that would take a lot longer for traditional methods to uncover.'
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banking
Fintech
·Sep. 7, 2023

Data consent and Infrastructure could stop FI Hyper-personalization

Hyperpersonalization is the next frontier for consumer engagement in financial services. Traditional FIs may be facing a disadvantage.
Read Full Story
artificial intelligence
·Sep. 7, 2023

Beem is using AI to serve the other 3 billion

By leveraging the benefits of artificial intelligence and looking at cash flow issues from the consumer’s perspective, Beem has grown to be one of the 50 most-downloaded financial apps in the world.
Read Full Story
artificial intelligence
·Aug. 28, 2023

How AI is fueling the fraud surge: Sift report

Sift's latest Digital Trust and Safety Index describes how artificial intelligence (AI) is fuelling a fraud surge that will challenge retailers and financial institutions.
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Banking
·Aug. 22, 2023

The future of the bank branch

Reports of the bank branch’s death are greatly exaggerated, though you soon might be unable to recognize the old boy. The bank branch indeed has a future, especially if one caters to specific groups or is based in certain parts of the world, SunTec Business Solutions President Amit Dua said.
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human robot
artificial intelligence
·Aug. 21, 2023

Navigating the Hallucination: GenAI’s Imperfection in FIs

GenAI has a lot of potential in financial services, but accuracy may be holding it back. Human interaction could help.
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hummingbird
Fintech
·Aug. 21, 2023

The Fintech Coffee Break – Joe Robinson, Hummingbird

This week Isabelle sat down with Hummingbird's Joe Robinson to talk about. the development of GenerativeAI and ChatGPT.
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Guest Post
·Aug. 18, 2023

Five Chatbot Fails and How to Avoid Them

A poorly implemented chatbot will do more harm than good. Avoiding these five pitfalls increases the likelihood of success.
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ai
artificial intelligence
·Aug. 16, 2023

Why GenAI is More than Hype

Generative AI (GenAI) is the topic of the year, as more institutions turn to investment in the technology. This is just the beginning.
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fraud
Fintech
·Aug. 11, 2023

FIs Face Barriers to Fraud Fighting AI Adoption

Fraud is rising with the increased reliance on alternative payment methods, and AI could stop it. FIs have difficulties in adopting the tech.
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