With bank earnings season upon us we have seen a continued growth among mobile users at some of the biggest banks; JPMorgan Chase saw active mobile customers jump 13 percent and Wells Fargo saw total active digital users jump 3 percent; mobile banking has become a priority for all banks as the focus has shifted from just offering mobile to increasing engagement on mobile. Source.
JPMorgan Chase and Wells Fargo announced their earnings late last week and digital channels continue to be a growing force at the banks; JPMorgan Chase saw a 13 percent jump in active mobile customers to over 30 million; Wells Fargo’s growth was not as pronounced at 3 percent to over 21 million active mobile customers; this points to a broader industry trend where according to Business Insider’s Mobile Banking Competitive Edge study 83 percent of respondents use mobile banking; some recent trends the study has also seen include more attention to security, mobile transfers and users asking for more advanced features. Source.
You have to acknowledge the star quality of JPMorgan Chase chairman and CEO Jamie Dimon after reviewing the investor day details yesterday.
In-person meetups, investor pitches and mentoring have been replaced with virtual sessions that now have the organizations running these programs...
Speaking at an industry conference JPMorgan Chase CEO Jamie Dimon said bitcoin was a fraud and that it will eventually blow up; American Banker reports, “If we had a trader who traded bitcoin, I’d fire them in a second,” Dimon said. Not only would doing so be against company rules, but it would also simply be “stupid.”; he also talked about the bank's future plans in new locations and mobile banking. Source
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