Lloyd’s Banking Group and Royal Bank of Scotland announce the closure of more than 100 branches; this is part of a wider trend for both banks who will now have closed more than 1,000 in the last few years; reasons for the closings include more UK consumers using mobile banking and the branch closures help to save significant costs. Source.
According to a new study by Accenture 7 out of 10 consumers would be reluctant to share their Information with third party providers; Citi recently published a study pointing to three main reasons that wide scale adoption will take longer; reasons include slow consumer adoption, fragmented market for new open banking services and the ability for payment providers to adapt to new rules; thus far open banking has been slow but big banks like Lloyds Banking Group and RBS have made big tech investments anticipating the change will happen over time. Source.
A blockchain trial has been completed with leading UK banks Barclays and RBS along with R3-affiliated Instant Property Network (IPN); the...
Bó was announced in November 2019 as RBS’ new digital banking offshoot; now the CEO of Bó Mark Bailie has...
The Royal Bank of Scotland is closing 158 branches in the UK in an effort to reduce costs; it has continued to struggle since the financial crisis reporting nine consecutive years of losses; the firm has been increasingly integrating automation to cut costs and says it will make a decision on its robo advisory service for mortgage lending by the third quarter; the robo advisory service offers customers advice and insight that helps them decide on a mortgage loan product, also giving them an option to connect with a human advisor at any time during the process. Source
Some of the £775 million bounty that is the Royal Bank of Scotland (RBS) competition fund is being handed out...
The Royal Bank of Scotland's NatWest Brand has announced the launch of direct lending platform Esme; the platform will offer loans up to £150,000 ($187,257) for small and medium-sized businesses with approvals in one hour; NatWest developed the Esme platform internally through an innovation lab; the platform was developed to provide a more competitive loan offering and will also support initiatives for cost reduction. Source
RBS’s Monzo challenger Bó has shut down only six months after initially launching; the company plans to merge the technology...
RBS plans to launch a next generation mobile only bank by third quarter 2018; the project is expected to launch with more than one million users from the bank; reports also point to the bank pursuing a marketplace business model which values partnerships over lending as a revenue model; while it looks like it is rumors right now the bank is clearly moving more digital. Source.
Digital only banks have certainly attracted the attention of incumbents as they look to keep up with customer experience innovation; in the past year banks like Chase, RBS and others have started creating their own digital only brands; the digital only banks have been able to more easily create online marketplaces for products, better options for traveling and mobile workers and they have made the customers a part building the experience; this more nimble, quicker way of building has put pressure on big banks to keep up as many sizable banks have many layers of compliance and process to build. Source.