According to Bloomberg, Fed Vice Chairman Randal Quarles is concerned about tech companies providing financial services; while no moves have...
Researchers at the Federal Reserve Bank of San Francisco said the CME Group’s decision to list bitcoin futures has caused...
In April 2018, LendingClub provided us with $5,000 to open a brand new account; since then we have been chronicling the...
Prosper has filed their 10-K with the SEC and announced their financial results for 2018; originations were basically flat in...
Fintech startup Earnin, who bills itself as an early access program for people to get a piece of their paycheck...
The new express branches are meant to help customers with routine transactions like withdrawals and deposits; customers looking for further advice or a loan would be able to connect via videoconference or go to a typical branch; they are looking to serve millennials in a more efficient way and allow them to access bankers and wealth managers through a digital experience using iPads; removing some of the human intensive areas of the bank and making it more self serve will cut down on costs and help to serve the younger, digital customers. Source.
In an article from Quartz several stories are outlined sharing how SoFi has helped borrowers get re-employed or negotiate for higher salaries; in one example Joanna Mathews was laid off and called SoFi to get forbearance on her credit consolidation loan which was approved; Joanna was subsequently assigned a counselor to help in the process to find employment, speaking weekly to her counselor; Joanna attended webinars on writing resumes and interviewing, eventually landing 15 interviews; after a three month search Joanna was employed again; in another story a borrower reached out to a SoFi coach for tips on salary negotiation, bargaining for an additional $6,000 per year using tips from SoFi. Source
The real time payments network Zelle has added new tech partners to their growing network; partners include ACI Worldwide, CGI, D3 Banking Technology and IBM; the new partners will help to accelerate technology, reduce risk and control costs for Zelle as their payments network grows over time. Source.
USAA went live on Wednesday with a virtual assistant that works with Amazon's Alexa voice interaction device; Alexa will be able to answer commands from consumers who ask about accounts, balances, spending and transactions; USAA is now one of many financial institutions working with Alexa and as American Banker points out the USAA version is more flexible with voice commands than other institutions; when prompting Alexa they do not need to say the command a certain way, they can say the command as they wish; USAA is working with software company Clinc to customize their experience, as Jason Mars, Clinc's CEO, tells American Banker, "You've got this ability to speak to it in a messy, convoluted way, and the AI can understand everything, you feel like you're speaking to a human in the room." Source
As digital finance continued to grow retailers started to experiment with the idea of cashless stores; the idea was met...