TD Bank has run into a number of issues since updating their online banking and mobile app experiences; customers have had issues accessing their accounts, transferring funds and paying bills; the issues point to a problem among banks as they try to figure out how long new product releases should be tested before releasing to market; the bank has tried to ease customer complaints by responding on social media but that has only made problems worse; with the amount of competition for customers increasing in banking the traditional players will need to better prepare the beta testing phase. Source.
News Roundup
This page contains an archive of the Global Newsletter summaries and the weekly fintech news roundups.
Every day the Fintech Nexus news team scours the globe for the most important stories of the day to include in our daily newsletter.
Then every Saturday we bring you our weekly news roundup of the top 10 fintech stories of the week with commentary from Peter Renton.
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UK base challenger bank OakNorth launched a new mortgage product aimed at...
Here are the top news stories from our daily newsletter today: N26...
Square's CEO, Jack Dorsey, explained on this week's earnings call why he puts its subsidiary, Caviar, on a silver platter; Square's payment-handling service is used by many restaurants, while Caviar's food delivery-enabling platform allows those restaurants to reach a customer base eating at home; the key for Dorsey is cross-selling services that grow their customers' businesses, even if the synergies aren't apparent at first bite; on CNBC's Squawk Box the day after the earnings call, CTO Sarah Friar said that Square has been "executing on all cylinders." Source
Orchard has been working for a long time on their new platform called Orchard Deals; the platform has been redesigned from the ground up and boasts more than just a secondary market; features include deal listings, capital management, advanced analytics, data services and news & insights; Peter Renton from Lend Academy spoke with Orchard CEO Matt Burton and outlines what’s new in the blog post. Source
In PeerIQ’s Weekly Industry Update they cover job growth numbers, the Fed’s planned rate rises and more fintech related stories that ended 2017; OneMain Financial received backing from Apollo Global Management and Värde Partners; GreenSky and MoneyLion completed fundraising’s; new regulation news coming out of Indiana that would cap the personal loan interest rates. Source.
The Economist magazine's intelligence unit (EIU) has published a report on regulatory support for financial inclusion in developing countries and it is now gaining traction with press and analysts; the report scores countries on having an inclusiveness strategy and building governmental and private sector expertise, then provides in-depth details in areas including credit markets, non-regulated lenders, payments and insurance; Colombia ties Peru this year for the most progressive country; India has shown the most improvement; Latin America and East/South Asia are leaders regionally while Africa and the Middle East remain behind; the EIU performed the research in conjunction with the Center for Financial Inclusion at Accion and the Multilateral Investment Fund at the Inter-American Development Bank. Source
The P2PFA has added Folk2Folk expanding its membership to nine; Folk2Folk is the only P2P lender in the UK to offer regional branch offices for customers to meet with representatives; the lending platform was authorized by the Financial Conduct Authority in December 2016; it is a secured property small business lender and has lent a total of approximately £134 million ($167.28 million) to small businesses. Source
Democratic Presidential hopeful Elizabeth Warren released her plan for student loans this...